Privacy policy
In short: we collect only what we need for a consultation, we never sell data, and you can ask us to delete it at any time.
1. Who we are
northscale.ge is run by NorthScale, a marketing and AI services agency in Tbilisi, Georgia (“we”). We are responsible for processing your data. Contact us on Instagram: @northscale.ge.
2. What we collect
- Consultation form: a link to your website or social profile, the service you're interested in, your approximate ad budget, name, phone and email.
- Booking a meeting: name, email, the time you choose and any notes.
- Facebook and Instagram lead forms (from our ads): name, phone, email and your answers to the form's questions — e.g. your business link, interest and budget.
- Technical data: our host keeps technical logs for security and operation (e.g. IP address, browser, time).
We do not collect special categories of data (e.g. health).
3. Why we use it
- To answer your request, and to prepare and hold the consultation.
- To prepare a proposal and, if we sign a contract, to provide the service.
- To keep the site secure and working.
We do not sell data or use it for mass advertising.
4. Legal basis
We act under the Law of Georgia on Personal Data Protection. The basis is: steps taken at your request before entering into a contract (consultation and proposal), our legitimate interest (site security, handling enquiries) and, where required, your consent.
5. Who receives it
Only the service providers we need for these purposes:
- Vercel Inc. — website hosting (US / EU).
- Telegram — the form notification to our internal chat.
- Cal.com, Inc. — the booking system (US).
- Google LLC — Calendar and Google Meet (US).
- Meta Platforms, Inc. — Facebook and Instagram lead forms and ads (US).
Some providers are outside Georgia. Transfers are made with the safeguards the law requires.
6. Cookies and analytics
The site currently uses no advertising or analytics cookies. The booking calendar (Cal.com) may set its own technical cookies that it needs to work. If this changes, we will update this section.
7. How long we keep it
- Enquiry and booking data: up to 24 months after the last contact, if no contract is signed.
- Client data: for the term of the contract, then as long as the law requires.
8. Your rights
You can ask for information about the processing, a copy of your data, correction, deletion, restriction or objection to processing, and data portability, and you can withdraw consent at any time. Message us on Instagram (@northscale.ge) and we will answer within the legal deadline. You can also complain to Georgia's Personal Data Protection Service (pdps.ge).
9. Changes
When we update this policy, we change the date on this page.